Please let me know if kore.ai supports or sends the messages in xmpp format.
We need to enable cisco jabber channel for the bot and would like to know what is format of the messages sent to jabber from bot.
Also please provide examples if any for various templates that are supported in jabber.
The Kore.ai platform communicates to the Cisco Jabber through a Webhook and sends/receives data in the JSON format.
Please refer the following documentation for further details:
If you would like to send in XMPP format, then you need to channel override the current format.
Also, you can integrate the message templates that are supported by the Jabber platform.